DELIVERY

COVID-19 UPDATE

 

Your purchase may suffer shipping delay due to the pandemic, please allow a few extra days for delivery.

UK

Astral Apparel Angel Armoury deliver in the UK via Royal Mail signed for 1st class.

Postage costs vary between items [please refer to item description].

UK Next Day Express delivery is available by request and charged at £6.50, contact nancygorman@astralapparel.co.uk to arrange in advance of your purchase. Please bear in mind that delivery occurs in accordance to pre-made items or non pre-made items with reference to the production time of the item.

EUROPE 

Standard Delivery: 15 - 20 days, £4.95 [no tracking]
Express Delivery: 2 - 6 days, £12 [tracked]

INTERNATIONAL

Standard Delivery: 15 - 25 days, £4.95 [no tracking]

Express Delivery: 5-14 days, £12 [tracked]

 

Purchasers in the Netherlands or South America are permitted delivery only via International Express Delivery. 
 

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Service during hectic periods such as national holidays advise Express delivery for greater certainty of punctual delivery time.  

 

Orders are despatched Monday - Saturday 07:00-17:00 via Royal Mail. Please see purchased item description for information regarding the production and shipping period. If the purchased item is pre-made as indicated in the item description, shipping will occur the following working day at the latest. 

Delivery estimates cannot be guaranteed however all measures will be implemented in order to ensure that the purchase is delivered in the expressed timeframe. 

Orders outside of the EU may be subject to charges by customs. These charges are the responsibility of the recipient. Astral Apparel Angel Armoury have no control over customs charges and are unable to estimate figures. Customs policies vary between countries, local customs office should be contacted for further information.

Due to current restrictions Astral Apparel Angel Armoury are unable to deliver to Saudi Arabia, UAE or South Africa.

 

RETURNS

A full refund will be issued under the terms that that the purchased items are returned within 14 days of the delivery date, in their original condition. Please contact nancygorman@astralapparel.co.uk to arrange a refund and obtain a returns code, return packages without advanced authorisation will not suffice. Return costs are at the purchaser's expense.

Return address: 

Astral Apparel Angel Armoury

5-279 Unit 5 Thameside Studios

Harrington Way

Royal Borough of Greenwich

London SE18 5NR

 

This provision does not apply to customised items.

For international returns, ensure that the customs form is marked as 'returned goods, no commercial value'

Astral Apparel Angel Armoury are unable to accept returns occupying customs charges.